Case study · Connected hygiene

Hygiene data from
every dispenser

SmartDes is a network of connected sanitizer dispensers that tracks hygiene usage in real time. It was rolled out across Norway during COVID-19.

ClientMediClean AS
CountryNorway
SitesHealthcare and business
RolloutNationwide, during COVID-19
DataReal-time usage
SmartDesNationwideSmartDes touch-free sanitizer dispenser in use
RolloutNationwideAcross Norway
Usage dataLiveFrom every connected dispenser
TimelineCOVID-19Built for a pandemic response
[01] The challenge/ Why it mattered

No way to see if
hygiene was happening

During the pandemic, hand hygiene mattered more than ever — but facility managers could not tell whether dispensers were being used, or when they ran empty.

MediClean needed reliable usage data from every dispenser, across healthcare and business sites throughout Norway, on a pandemic timeline.

[02] Approach/ Concept to scale

How we built it,
phase by phase

Connected hardware and a cloud platform were built in parallel, so dispensers could be deployed and reporting as fast as sites needed them.

HardwareFirmwareCloudDashboards
01Concept

Count every use

Sensing designed around the dispenser itself, so each use is recorded without changing how people use it.

02Prototype

Connected, low-maintenance electronics

Electronics that report usage reliably and need as little attention from facility staff as possible.

03Production

Built for a fast rollout

Hardware prepared for volume deployment across many sites at once.

04Scale

Data sites can act on

Real-time usage patterns in the cloud, giving healthcare and business sites data-backed hygiene decisions.

[03] Client voice/ Testimonial
MediClean ASNorway
SmartDes gave us visibility we never had before. We could track hygiene usage patterns in real time and support healthcare and business sites with data-backed decisions.
[04] Delivered/ Scope & stack

What we
delivered

Connected dispensersUsage sensingCloudReal-time dataDashboards
Connected dispenser electronicsSensing and connectivity built into each dispenser.
Device firmwareReliable usage reporting with remote management.
Cloud platformFleet management and real-time usage data.
Usage dashboardsPatterns per site for facility and healthcare teams.
[05] More work/ Case studies
GreenMatic GmbH · GermanyGreenMatic smart sprinklerWatering on data, not on a timer.Read case study Innovative & Smart Technologies AS · NorwaySmart Bins at Oslo AirportLive fill-level intelligence for airport operations.Read case study

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